Telephone Fraud What you need to do 

  • Don’t assume a phone call or email is authentic: Just because someone knows your basic details (such as your name and address or even your mother’s maiden name), it doesn’t mean they are genuine. Criminals can exploit the names of well-known companies in order to make their scams appear genuine.
  • Don’t be rushed or pressured into making a decision: a genuine company won’t force you to make a financial decisions on the spot. Always be wary if you’re pressured to purchase a product or service quickly, and don’t hesitate to question uninvited approaches in case it’s a scam.
  • Stay in control: Have the confidence to refuse unusual requests for personal or financial information. Always contact the company yourself using a known email or phone number, such as the one written on a bank statement or bill.

Visit Take Five ( and Cyber Aware ( for more information about how to protect yourself online.

Note The fraudsters sometimes use the following telephone numbers: “08447111444”, “02035190197” and “08001514141”. The fraudster’s voices are reported to sound feminine and have an Asian accent.

Online Safety

What is phishing?

Fraudulently sending emails purporting to be from reputable companies in order to trick individuals into revealing personal information, such as passwords and financial information. Phishing can also be carried out over text messages (smishing) and phone calls (vishing).


Don’t click on the links in unsolicited emails and texts.


Don’t open the attachments in unsolicited emails.

 Your information

Don’t reveal personal or financial information as a result of unsolicited emails, texts or calls.


By taking simple preventative measures you can reduce the risk of becoming a victim of burglary:- ALARMS: One of the most effective deterrents is to install a burglar alarm. Ensure it is set every time you leave the house.

SECURE ENTRY POINTS: Don’t leave any windows or doors unlocked or ajar as these can be easy access points for a burglar.

IF YOU ARE GOING AWAY: make your home look lived in, ask your neighbours to keep an eye out and install timer lights. You are at much less risk of being the next victim if burglars think you are at home.

LOCK UP YOUR SHED: Burglars will often enter sheds to look for tools that can be used to break-in to your house.

STRONG COMMUNITIES: Our officers continue to conduct highly visible and plain clothed patrols in our communities but we are all safer when we work together – Make friends with neighbours or join your local Neighbourhood Watch Scheme. Look out for the elderly & vulnerable – houses where there are things like ramps, handles and key safe boxes are often seen by offenders as potential easy targets.

Often when we respond to reports of burglaries, victims will tell us that they feel like they have been followed to establish when they are most likely to be away from the home. This is very rarely the case, but Offenders will often visit an area in the days leading up to a burglary to scope out potential targets. If you believe someone knocking on your door could be a burglar then contact the police immediately on 999.

Keep a note of anything unusual:

  • Take a description and registration of unknown vehicles parked in your area
  • Note down as much information as possible about suspicious incidents, including dates and times, as well as descriptions of anyone you believe to be involved
  • If you see a witness, who is intending to leave the scene before police arrive, ask for their contact details and pass these to our officers